Please use the links below if:
  • If you did not upload your artwork on the product page 
  • if you have large files to upload 
  • Want to send them directly to us
Be sure to include your order number in the comment.
In order to maximize our ability to process your order and ship your completed banner as quickly as possible, we offer the following suggestions prior to uploading your banner design. 

First, please make sure that your uploaded file is at least one of the following types:
    • * Raster images
    • * Vector files
    • * TIFF
    • * JPEG
    • * Photoshop EPS
    • * PNG
    • * AI/EPS
    • * CDR
    • Please note that while Vector images are resolution-independent and can be enlarged or reduced without any loss in quality, other file formats will need to be in the correct size and resolution prior to printing. TIFF, JPEG, Photoshop EPS, and PNG files must be a minimum resolution of 100dpi at 15 inches. 
      Beyond these technical suggestions, we often see our clients design their banners in the same manner that they might design a newspaper or web advertisement. Keep in mind, however, that physical banners placed in the real world often come with their own unique design challenges. In most cases, visibility is reduced when banners are placed at trade shows and heavily-attended events. We therefore recommend that the most important elements of your message or image are placed in the top half of your design. 
      Lastly, we recommend to keep the final location of your ad in mind in order to maximize the effectiveness of your banner. Where will it be placed? Who is your target audience? From how far away do you hope it will attract customers? By keeping these considerations in mind during the design phase, we think you'll see a larger impact and impression on your target. 
      If you have any additional questions or concerns as you design your banner, we encourage you to contact us through the tools on this website.

Get The Best With

  • Get Proofs within 2 hours*
  • Orders ship within 24 Hours*
  • Free Layout and design
  • Professional Quality Material
  • Quick and Easy Setup
  • Professional Grade Stands
  • Lifetime Warranty on all stands

Help & Information

Contact Information

Retractable Banners Direct 

7921 Canoga Ave. Unit F
Canoga Park, CA 91304

Phone: 855-512-3180

Email: [email protected]

We are available by phone Mon-Fri, 8:00a to 5:00p PST, and are closed on major holidays.


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